The Fundamentals of Family Mediation - John Michael Haynes - Google Books

https://books.google.de/books?id=tESG27P30nAC&pg=PR10&dq=john+haynes+canadian+mediator&hl=de&sa=X&ei=ykMPVcnXJcqfPabwgcAL&redir_

Although there are a number of mediation books, none provide a step-by-step description of each stage in the process. This book, designed as a mediator's handbook, can be used by the practicing mediator to solve almost any problem. It can also be used…