https://www.kirchenzeitung.at/site/termine/solipreis/preistraeger/preistraeger2001

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Genesys Acquires Informiam

http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Genesys-Acquires-Informiam-46930.aspx

The move expands the telecommunications vendor's line of reporting and analytic software.

Genesys CEO Leaves for Nuance Post

http://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-News/Genesys-CEO-Leaves-for-Nuance-Post-42882.aspx

Wes Hayden becomes president of Nuance Communications' new Enterprise Division, part of Nuance's shift from point technologies to integrated enterprise solutions.