17 Ergebnisse für: _crm_
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Genesys Acquires Utopy
http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Genesys-Acquires-Utopy-87437.aspx
The deal accelerates Genesys' workforce optimization solutions.
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Genesys Acquires Informiam
http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Genesys-Acquires-Informiam-46930.aspx
The move expands the telecommunications vendor's line of reporting and analytic software.
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Market Leaders: Open-Source CRM
http://www.destinationcrm.com/Articles/Editorial/Magazine-Features/Market-Leaders-Open-Source-CRM-69270.aspx
Keine Beschreibung vorhanden.
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KOL Management in Pharma and Life Sciences
http://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/KOL-Management-in-Pharma-and-Life-Sciences--41973.aspx
The next wave of CRM applications.
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Proactive: Take the Initiative
http://www.destinationcrm.com/Articles/Editorial/Magazine-Features/Proactive-Take-the-Initiative-70828.aspx
Proactive CRM enables organizations to cut costs, minimize risk, protect their brand, and improve customer experiences.
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It's Not Your Relationship to Manage
http://www.destinationcrm.com/Articles/Editorial/Magazine-Features/Its-Not-Your-Relationship-to-Manage-66870.aspx
Just as you finally come to grips with CRM, the customers themselves have turned the tables-and now they're managing you.
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CRM Gets Serious
http://www.destinationcrm.com/Articles/Editorial/Magazine-Features/CRM-Gets-Serious-46971.aspx
With customer loyalty an ever-more-fleeting commodity, businesses must deliver consistent -- and consistently high-quality -- service. In the five stages that define CRM maturity, is your company among the leaders? Not knowing means you're not there yet.