Politeness: Some Universals in Language Usage - Penelope Brown, Stephen C. Levinson, Stephen C.. Levinson - Google Books

https://books.google.de/books?id=OG7W8yA2XjcC

This study is about the principles for constructing polite speeches. The core of it first appeared in Questions and Politeness, edited by Esther N. Goody (now out of print). It is here reissued with a fresh introduction that surveys the considerable…