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  May 2010 - Destination CRM

  http://www.destinationcrm.com/Issue/1776-May-2010.htm

  Keine Beschreibung vorhanden.

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  Genesys Acquires LM Sistemas, a Brazilian Self-Service Apps and Service Provider

  http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Genesys-Acquires-LM-Sistemas-a-Brazilian-Self-Service-Apps-and-Servic

  Its first acquisition as stand-alone company expands Genesys' presence in the key Brazilian market.

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  Zendesk Integrates with SurveyMonkey and MailChimp

  http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Zendesk-Integrates-with-SurveyMonkey-and-MailChimp-93742.aspx

  New Zendesk integrations allow companies to better collect feedback and engage with customers.

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  Genesys Acquires LM Sistemas, a Brazilian Self-Service Apps and Service Provider

  http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Genesys-Acquires-LM-Sistemas-a-Brazilian-Self-Service-Apps-and-Service-Provider-83565.aspx

  Its first acquisition as stand-alone company expands Genesys' presence in the key Brazilian market.

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  The 5 Phases of Social Experience

  http://www.destinationcrm.com/Articles/Columns-Departments/The-Tipping-Point/The-5-Phases-of-Social-Experience-54733.aspx

  The social Web is about to evolve - again. Are you ready to evolve, too?

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  Genesys Acquires Utopy

  http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Genesys-Acquires-Utopy-87437.aspx

  The deal accelerates Genesys' workforce optimization solutions.

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  CRM in Customer Service - CRM Magazine

  https://web.archive.org/web/20150923214157/http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=99909

  Customer Relationship Management tools can help you transform the way your company interacts with customers across a variety of channels.

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  ATG Will Acquire eStara

  http://www.destinationcrm.com/Articles/News/Daily-News/ATG-Will-Acquire-eStara-42470.aspx

  The company will beef up its on-demand initiatives through the acquisition with capabilities that are particularly attractive to retailers.

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  Genesys Acquires Informiam

  http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Genesys-Acquires-Informiam-46930.aspx

  The move expands the telecommunications vendor's line of reporting and analytic software.

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  For CRM, ERP, and SCM, SAP Leads the Way

  http://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-News/For-CRM-ERP-and-SCM-SAP-Leads-the-Way-47784.aspx

  The on-demand delivery model, focus on the midmarket, and continued consolidation are some of the common threads in these markets today.

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