Power and Influence - John P. Kotter - Google Books

https://books.google.de/books?id=gXkZZnwJA2sC&printsec=frontcover&hl=de#v=onepage&q=geneen&f=false

In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors,…