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  The Pleasures of Japanese Literature - Donald Keene - Google Books

  https://books.google.de/books?id=m_nmKuu1IOQC

  Perhaps no one is more qualified to write about Japanese culture than Donald Keene, considered the leading interpreter of that nation's literature to the Western world. The author, editor, or translator of nearly three dozen books of criticism and works of…

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  Lecture 'Service - Word and Term' 2014-08-27 V03.00.00

  http://de.slideshare.net/PaulGHz/issip-service-word-and-term-20140827-v010000

  This slide deck has been presented - on 27.08.2014 - in the course of a weekly telco - of the ISSIP (International Society of Service Innovation Professionals)…

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