Making Great Decisions in Business and Life - David R. Henderson, Charles L. Hooper - Google Books

http://books.google.de/books?id=nHgievaEoxMC&pg=PA33&dq=tickle+me+elmo&as_brr=3#PPA33,M1

". The phrase "work smarter, not harder" has been repeatedly ridiculed in the Dilbert comic strip and elsewhere, not because it is a bad idea, but because it is thrown like a brick lifesaver to drowning employees. To tell someone to work smarter is like…